Sales Account Director

Inc Consulting is delighted to be partnering with a successful manufacturing business that prides itself on its culture, based in Sheffield as they look to recruit an Account Director to join their commercial team.

This is an exciting opportunity to join a growing organisation in a newly created role.

The Account Director will play a key role in managing strategic customer relationships, driving sales performance, and identifying new business opportunities, while ensuring an exceptional level of service is delivered across all accounts.

The role combines client relationship management, sales development and strategic account leadership, offering the opportunity to make a real commercial impact within a collaborative and ambitious team.

Role Responsibilities

• Act as the primary point of contact for key customer accounts, responding promptly to enquiries and maintaining regular communication.
• Provide updates to customers regarding orders, deliveries and ongoing projects, ensuring excellent service delivery.
• Manage customer concerns or issues and coordinate appropriate solutions internally.
• Build and maintain long-term relationships with key stakeholders, proactively engaging with clients to strengthen partnerships.
• Prepare and deliver quotes and proposals to support business development activity.
• Identify and deliver upselling and cross-selling opportunities within existing accounts.
• Develop new sales opportunities with both existing customers and prospective clients.
• Maintain and manage the sales pipeline within the CRM/ERP system.
• Conduct regular account reviews and sales forecasting, providing insights into performance and growth opportunities.
• Gather market and customer insights to inform commercial strategy and future growth initiatives.

Person Specification

• Previous experience in an Account Director, Account Manager or similar client-facing commercial role.
• Strong relationship management skills with the ability to build trust with clients and stakeholders.
• Proven experience in sales development, account growth or business development.
• Highly organised with the ability to manage multiple accounts and priorities effectively.
• Excellent communication and interpersonal skills.
• A proactive, energetic approach with a “can-do” attitude and strong commercial mindset.
• Ability to work both independently and collaboratively within a team environment.

What’s On Offer
This permanent role offers a competitive salary alongside a competitive bonus structure, based at the company’s site in Sheffield with free on-site parking.

Benefits include private medical insurance, salary sacrifice schemes, a wellness programme, company pension, regular company events, and 28 days holiday including bank holidays which increases with service, plus a Christmas shutdown period.

If you are an ambitious commercial professional looking to join a growing and innovative manufacturing business where you can make a genuine impact, we would be delighted to hear from you.

We are committed to providing a fair and inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please inform your consultant. Please note, while we are unable to respond to all unsuccessful applications, we are happy to keep your details on our CRM system and consider you for future opportunities. If you wish to have your details removed at any time, please contact hello@incconsulting.co.uk with your request.