Payroll Coordinator

Inc. Consulting is excited to partner with a well-established organisation widely recognised for its positive company culture, high-quality office environment, and strong commitment to work–life balance. We are recruiting a Payroll Coordinator for an in-house position, working closely with an external payroll bureau to ensure the accurate, compliant, and timely delivery of payroll services.

This is a standalone payroll role, acting as the central link between employees, HR, Finance, and the external payroll provider, with ownership of payroll coordination, governance, and continuous improvement. The organisation is open to candidates on a temporary, temp-to-permanent, or permanent basis, and will also consider full-time or part-time applicants (five days per week on reduced hours).

Role Responsibilities

• Act as the primary point of contact between employees and the external payroll bureau, responding to payroll enquiries and resolving queries efficiently and professionally
• Own the payroll timetable and act as gatekeeper for payroll deadlines, ensuring timely and accurate submission of payroll inputs
• Coordinate and manage payroll inputs, including inputting and checking hours and reviewing calculations and payroll data within the HR/payroll system
• Review payroll outputs and variance reports, investigating discrepancies and working closely with Finance to resolve issues
• Manage payroll-related enquiries, providing clear guidance to employees on payslips, deductions, benefits, and payroll processes
• Maintain accurate employee payroll data, including starters, leavers, contractual changes, and amendments within the HR system
• Support the administration and processing of P11Ds, salary sacrifice arrangements, pensions, statutory payments, and other benefits
• Reconcile payroll costs, taxes, pensions, and benefits, supporting payroll journals, accruals, and month-end reporting with Finance
• Act as the day-to-day relationship owner for the external payroll provider, challenging errors, monitoring service levels, and participating in service reviews
• Support year-end payroll activities, including P60s, P11Ds, reconciliations, and audit requirements
• Ensure payroll controls, approvals, and audit trails are followed, maintaining payroll documentation and supporting internal and external audits
• Act as the payroll subject-matter expert for the HR system, supporting system updates, testing, and data integrity
• Proactively question existing payroll processes, identifying and implementing improvements to accuracy, efficiency, controls, and employee experience
• Partner with HR, Finance, and the wider business to ensure payroll supports operational and employee needs

Person Specification

• Proven experience in an in-house payroll role
• Strong working knowledge of UK payroll legislation and processes, including P11Ds, salary sacrifice arrangements, and statutory payments and pensions
• Confident user of HR and payroll systems, with a strong focus on data accuracy and compliance
• Highly conscientious and diligent, with a strong sense of ownership and accountability
• Proactive and comfortable constructively challenging processes and providers to drive improvement
• Strong interpersonal and communication skills, with the ability to explain payroll matters clearly to non-payroll stakeholders
• A collaborative, business-partnering mindset, with the confidence to work independently in a standalone role

What’s On Offer

This opportunity is available on a temporary, temp-to-permanent, or permanent basis, offering flexibility for the right candidate, alongside a competitive salary or day rate and a comprehensive benefits package (for permanent employees).

The organisation places genuine emphasis on culture, wellbeing, and work–life balance, offering hybrid working and a modern, collaborative office environment designed to support productivity and flexibility.

Benefits include enhanced annual leave, with additional gifted leave between Christmas and New Year without the need to use annual allowance, as well as the option to purchase additional holiday days. The organisation also offers enhanced parental leave, life assurance, and a pension scheme.

Employees have access to a wide range of wellbeing benefits, including an Employee Assistance Programme (EAP), Westfield Health, cycle to work scheme, and additional wellbeing initiatives. Further benefits include a car leasing scheme, alongside professional development and study support programmes to support ongoing learning and career progression.

If you are an experienced payroll professional who values ownership, collaboration, and balance, we encourage you to apply.

We are committed to providing a fair and inclusive recruitment process. If you require any reasonable adjustments during the recruitment process, please inform your consultant. Please note, while we are unable to respond to all unsuccessful applications, we are happy to keep your details on our CRM system and consider you for future opportunities. If you wish to have your details removed at any time, please contact hello@incconsulting.co.uk with your request.